❓ Frequently Asked Questions (FAQ) – SajadArt.com
If you have questions about purchasing digital art, file formats, usage rights, or custom work — you’re in the right place!
🖼️ 1. What kind of products do you sell?
We offer high-quality digital artworks created by Sajad Ali. These include illustrations, abstract art, concept pieces, and more — delivered as downloadable files. No physical products are shipped.
💾 2. How will I receive my artwork after purchase?
Once your payment is confirmed, you’ll receive an instant download link on the checkout page and via email. If you don’t receive it, please check your spam folder or contact us at sajadalibjr@gmail.com.
📐 3. What file formats do you offer?
Most artworks are delivered in high-resolution JPEG or PNG formats. Some may also include layered PSD or vector (SVG/AI) files if specified. The file type will be listed in the product description.
🔍 4. Can I request a custom artwork or commission?
Yes! We welcome custom commission requests for personal or commercial use.
Email us your idea at sajadalibjr@gmail.com and we’ll discuss the details, pricing, and timeline.
💳 5. What payment methods do you accept?
We securely accept major payment methods via third-party platforms like PayPal or Stripe, including debit/credit cards. We do not store any of your payment information.
🚫 6. Can I return or get a refund on digital downloads?
Due to the nature of digital products, all sales are final. Refunds are only issued in special cases such as:
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Duplicate purchases
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File issues or errors
Please read our full Refund & Returns Policy for more details.
📜 7. Can I use your artwork for commercial purposes?
Not by default. All purchases are for personal use only unless otherwise stated. If you’d like to license artwork for commercial use (e.g., branding, products, prints), please contact us for a commercial license.
📧 8. Still have questions?
We’re here to help!
Reach out anytime at:
📧 sajadalibjr@gmail.com